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Shipping & Return Information

When will I get my order?
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

  • USA: 3–4 business days
  • Europe: 6–8 business days
  • Australia: 2–14 business days
  • Japan: 4–8 business days
  • International: 10–20 business days

Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide!

What are the shipping charges?
The shipping charges are determined at the checkout stage, depending on your country. We proudly provide free shipping for orders exceeding $100. Please note, the maximum value for free shipping is capped at $45.

What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at support@denbox.shop! Read more at our Return & Refund Policy

For additional information, please refer to our Shipping Policy.